digiflippers.com uses artificial intelligence to make buying, selling and getting help faster. This notice explains where AI is used, its limits and what happens to your data.

Where we use AI

• Digi AI, our support assistant, answers questions using our Help Center and — for logged-in members — the details of your own account.
• Listing help: suggestions to write or improve a listing, and summaries of listings for buyers.
• Value estimates based on comparable sales.
• Our team’s tools: help checking listings against our rules, sorting support requests and drafting answers. A person makes the final decision.

AI can be wrong

AI answers are generated automatically and can be incomplete, out of date or wrong. They are general information, not financial, legal, tax or investment advice, and they are not a promise by digiflippers.com. Always check important facts — in the listing’s proof, the Deal Room or with our team — before you rely on them. Digi AI tells you when it is not sure and can hand your question to a person.

Your data

• Our AI features are powered by Claude, a model made by Anthropic. The text needed for a request (for example your question, or the listing being summarised) is sent to Anthropic to produce the answer.
• Under its commercial terms, Anthropic does not use data sent through its API to train its models.
• We do not send passwords, card details or ID documents to AI. Please do not type them in the chat.
• Digi AI conversations are kept for 90 days so we can hand them to our team and improve our answers, then deleted.

More about how we handle personal data is in our Privacy Policy.

Your feedback

You can rate AI answers, and ask for a person at any time. If an AI answer caused you a problem, contact us at support@digiflippers.com.