Help Center › Deals, payment and safety

Deals, payment and safety

The Deal Room, how payment works and how you are protected.

• The Deal Room step by step Agree, pay, transfer, inspect — with deadlines and a record of everything.
• Staying safe from scams Pay only as agreed in the Deal Room and never share passwords or codes in chat.
• When something goes wrong: disputes Open a dispute in the Deal Room before the deal is complete; our team reviews the record and decides.
• Direct payment, escrow or middleman — which to choose? How each way of paying works and when to use it.
• Transferring a domain name Unlock, send the auth code, and confirm at the new registrar.
• Transferring a website or online business Domain, files and database, then the accounts and income sources.
• Transferring a social media account or channel Change the email, phone and password together, then remove the seller's access.
• Deal deadlines — what happens if someone does not reply? Every step has a deadline; our team steps in when one passes.